4 ways to prevent a bad job interview

iStock_000017471406SmallWritten by Dave Cullen

To some people, the modern job interview can be an intimidating and stressful undertaking; it is a convention of today’s candidate screening process that can be an unforgiving one. Answering questions about your career and past experiences while also selling yourself in a calm and professional manner in a 20 – 30 minute period is a challenge.

However, as we have discussed in many of our previous blogs, there are plenty of paths to interview success. Conversely, there are plenty of ways you can negatively affect your prospects.

The following is a list of four ways to avoid a bad job interview:

Preparation: This is essential to interview success, from planning your answers to the most frequently asked questions, conducting research into the company you are applying for and carefully perfecting your interview technique.

Although an employer fully expects Interviewees to be somewhat nervous during an interview; these nerves should not be debilitating to such an extent that they cause them to forget everything they had prepared to say. This can be prevented through meticulous practice. Have a friend or family member act as the interviewer in a mock interview situation. Think of these sessions as dress rehearsals, they will allow you to practice and perfect your responses, body language and mannerisms.

Knowing your CV: “Talk me through your CV” – this is a common interview question and it’s one you must be prepared for. If you’re going blank recalling the salient points on your CV or explaining any employment gaps, you’re headed for trouble. As part of your pre-interview preparation, ensure that you have committed your employment history to memory. You must be ready for the interviewer to probe you on any aspect of your CV. Make sure you can recall key duties and responsibilities from your previous employment and also memorise several examples of challenges you faced and explain how you overcame them.

Put your phone on silent: You may think that this is a fairly obvious suggestion but considering the nerves and anxiety many jobseekers associate with interviews, it can be easy to forget to do this. Having your phone vibrate, ring or chirp with an inbound text during an interview may be a simple mistake to make but it will almost certainly have a negative impact on your chances. It’s careless and will be considered rude and unprofessional. Once you have agreed upon the time of the interview, set a reminder on your phone to sound 5 minutes before the meeting alerting you to deactivate your phone or switch it to flight mode.

Asking appropriate questions: A job interview is a two-way conversation; following completion of the interview the employer may ask if you have any questions for them. It’s important to consider what your needs are from the employer, however asking the wrong questions such as salary expectations will certainly not ingratiate yourself to them.  Likewise, asking about annual leave days suggests to the interviewer that you are already planning on taking time off work. Furthermore, failing to prepare questions sends out the wrong signal to the employer. They may think that you lack interest in the company or an insightful nature. Try to steer clear of asking questions that can be easily answered on the company’s website. For examples of the kinds of questions you should ask in a job interview check out the following article: 5 Questions to ask in a job interview.

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Employability – Have you got it? How IT is changing everything

Written by Dave Cullen

The term ‘Employability’ has only recently entered the vernacular. Its origin is largely attributed to our contemporary society’s changing employment culture, specifically the end of lifetime job security and the current economic uncertainty. In recent years there has been a growing trend towards more fixed term contract-based roles with many employers adopting a cautious approach to new hires, particularly in emerging sectors. Many of the roles Cpl currently recruits for didn’t exist 10 years ago with jobs in such areas as the IT space, generating entirely new forms of employment.

Successful business group jumping together.The success and longevity of one’s career is largely based on their ability to adapt to the changing dynamics of the market. A Wikipedia definition of the word ‘Employability’ describes it as the following: “The ability to obtain new employment if required, i.e. to be independent in the labour market by being willing and able to manage their own employment transitions between and within organisations.” This means that Employability is not just about a jobseeker’s ability to procure employment through up-skilling and reinvention but also an existing employee’s continued professional development and training.

Those currently active in the labour market must demonstrate their continued commitment to meet the ever changing needs of the business. An example of this can be represented in the way in which employees are expected to function more and more as brand ambassadors. Like it or not, social media pervades every aspect of our online lives, the digitally interconnected age has blurred the lines between work and home. People are spending more and more of their lives interacting with each other in the Cloud. Businesses need to become more cognisant of the fact that their workforce represent an enormous untapped resource when it comes to how they can be represented through the personal and professional social networks they engage in. Likewise CEOs now expect their CTOs to sell them critical IT solutions to the business rather than function purely in a technical capacity as they have traditionally.

Everyone across the business is a sales person, it might sound clichéd but it’s true. Keeping up with trends in technology allows employees to recognise how customers engage with your business online or discover new growth markets and anticipate potential new products and services. This can only be achieved through a free market of ideas, which social media and the ubiquity of technology has provided us. Amidst an economic backdrop of doubt and confusion, employers can ill-afford to ignore the suggestions of its most precious resource – its people, particularly when technology continues to evolve, no chances can be taken.

If Employability means anything other than a new Internet buzzword, it should mean that to obtain and retain employment we must be willing to recognise the skills and knowledge we lack and adapt as the market demands. Jobseekers who remain close to the jobs market through retraining, on and off-line networking, internships and volunteering, will significantly increase their chances of finding employment. However the challenge doesn’t stop there. Once employed, career advancement is predicated on our versatility and right now technology is driving innovation and change. Keeping up-to-date and continuously improving your knowledge and skillsets will develop and nurture your Employability.

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Anne Heraty provides Job Seekers with advice in her home town of Longford

AnneHeraryCPLResourcesJudgeonEOYProgrammeWritten by Dave Cullen

This week, Cpl CEO Anne Heraty was back in her native Longford to provide transition year students at Scoil Mhuire with career advice and an overview of the kinds of employment opportunities they might consider upon graduating. In an interview with Shannonside News, Anne also advised active jobseekers to try to consider upskilling as a means of improving their candidacy and making themselves more employable, “Keep your skills current, even if you’re not working”. She went on to say “If you have the opportunity to do courses, do some additional courses to try and keep your skills up to date”.

Anne said that people should not blame themselves for being made redundant and should try to remain positive and focused on finding employment. She underlined the importance of keeping busy during a job search and not to become disillusioned by failure. “I think what’s most important though, if you find yourself in a situation where you’ve lost your job or you’re redundant is to try and keep yourself motivated. I think that’s the hard thing, just to keep going all the time.”

Anne also encouraged people who have been long term unemployed, to consider the possibility of setting up their own business. “Don’t forget about the possibility of self-employment in some way or another. I think that’s also a good option too, if you have an idea or something you want to do.”

To hear an audio recording of Anne’s interview with Shannonside News, click here.

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How to tackle a Panel Interview

Written by Dave Cullen

In previous blogs we have primarily looked at the traditional type of job interviews, that is to say interviews in which candidates must deal with one interviewer. However nowadays it’s becoming more and more common for employers to use interview panels comprised of two or more interviewers. For many candidates conventional interviews are stressful enough, the prospect of having to field questions from more than one source is a sure fire way to raise anyone’s anxiety levels.

iStock_000021080638XSmallThankfully there’s really nothing to fear from panel interviews, much of the same principles apply when it comes to preparation and research. However there are a few important insights to consider prior to engaging in the process. Firstly, it is important to understand why the employer has elected for a panel interview.

Panel interviews are considered more time-efficient and allow the candidate to demonstrate how they interact with a wider range of people. This may serve as a good representation of how the candidate will behave in a role that requires them to report to several superiors. Additionally, panel interviews provide a number of alternative points of view and a far more accurate assessment of the candidate as a result.

Prior to the interview, try to ascertain who will be on the panel; specifically what departments will be represented. LinkedIn and the HR contact person can be of use here. Your goal is to try to understand how your role will align with theirs. This will help you to better sell yourself by explaining how you will assist them in excelling further in their function. When meeting each panel member during the interview, use their name and always make solid eye contact when they ask you a question. This is a sign of respect and demonstrates that you are listening to what they are saying.

When the interview commences and the primary interviewer asks the first question, make initial eye contact with them but be sure to not to exclude the others when providing your answer. Briefly scan their faces before returning your focus to the person who asked you the first question. Your answers should be kept relevant to each of the various departments.

Panel interviews are a great way to utilise your active listening skills and create an engaging discussion all while strengthening your candidacy. For example, when cross referencing a previous question, you might reply to a question by saying something like “I think this ties into what I was saying in Mary’s question earlier and I’d like to expand on that by saying…” Such a response not only includes all panel members simultaneously but it also shows how in tune you are with the needs of each interviewer.

As with any interview, be sure to follow-up afterword with a personalised ‘Thank you’ email to each panel member. For more helpful interview tips be sure to check out the following articles: Job Interviews: Perfecting your Technique and The Key Ingredients for Interview Success.

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STEM Panel discussions: CAREERS OF THE FUTURE

arlene-oneill-crann6Written by Rachel Fine

Last week, Cpl was delighted to be involved with Smart Futures STEM Careers Week promoting and providing information to our secondary school students on careers in Engineering, Science, Technology and Maths. These panel discussions were targeted at a second level audience and answered the questions that most 17-years-olds are keen to ask!

A number of Cpl’s Recruitment Consultants, Rachel Fine (Engineering) Jenny Navan (Science) and Marian Garvey (I.T) were delighted to be asked to join a panel for three filmed discussions with working professionals in the area of Engineering, Technology and Science. Using our daily experiences in recruitment, our consultants were able to give a great insight into the current market and where the demands lie in each sector.

 

The panels were comprised of professionals working in the specific sector and included a range of occupations from food science, sports science, hardware design, chemical engineering and energy.  Questions that were put to the panel were nominated by students throughout the country who submitted their queries online to Smart Futures.  Questions included: What is like to work in “X” job for the day? What subjects did you do at school? Do you need higher level Maths? Do you get to travel?

What was very apparent from the engaging panel discussion was the amazing opportunities that exist with the Science, Engineering and Technology sector for our future professionals with jobs that can offer great salaries, career development and the opportunity to travel!

There is a skill-shortage in the current market and with Ireland becoming a global manufacturing hub for some of the world’s largest organisations, qualified graduates in engineering, technology and science are in huge demand. One thing is for sure: the future looks very bright for a career in this sector.

To watch all of the panel discussion videos, click here for the YouTube playlist or click on the titles below and feel welcome to pass them on to your daughters, sons or fellow students!

‘An introduction to working in Science’ panel

  • Dr. Nora Khaldi, CEO, Nuritas
  • David Fitzpatrick – HP, Hardware Design Engineer
  • SarahJane Cullen, PhD student in Sports Science & Health DCU; CLARITY
  • Jenny Navan, principal team lead, Science, Engineering and Supply Chain division, Cpl

‘An introduction to working in Tech panel’

  • David Owens – Cisco, Software Engineer
  • Ciara Mulvihill – HP, Software Developer
  • Aaron Smyth – SAP, Senior Support Engineer
  • Marian Garvey, Senior Software Consultant for Cpl

‘An introduction to working in Engineering panel

  • Niamh Shaw, Performer and Science Communicator
  • Bart Doyle, COO Onshore Development, Mainstream Renewable Power Limited
  • Rachel Fine, Technical Engineering Recruitment Consultant with Cpl
  • Justine Butler, Senior Process Design Engineer at DPS Engineering
  • Patrick Church, Computer Engineer, Microsoft – bio to follow
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The Future of Healthcare

iStock_000011114130SmallWritten by Peter Cosgrove

I attended an illuminating event at the Dublin Chamber on Big Data and the Future of Healthcare with David Gibson, Director and Global Head of Innovation at GlaxoSmithKline. It is clear that there are some huge shifts and some of the key trends that we need to look out for are:

Patient Power – More and more technology is helping patients become more in control of their own health, more data is available for them.

Crowdsourcing of information – In the past Pharmaceutical companies would do trials of 1000 people to see how a drug would work/ respond, now there are forums such as www.patientslikeme.com where thousands of people share indepth data on how certain drugs are affecting them, which is an excellent way of finding out quicker how drugs are working.

Personalised medicine – While it took 20 years and over billions of euro to crack the human genome, you can now get your personalised DNA information from companies like 23andme, which will make it easier to begin to receive medicine based on your own genetics.

Disease pattern protection – Years ago Google spotted the swine flu epidemic days before the World health organisation as they track what people are searching on in Google. This behaviour will only become more prevalent and refined as more data is accessible online.

Innovative partnerships – GSK have partnered with Mclaren Formula one, as GSK have a lot of data but organisations like Mclaren are brilliant at analysing data points and making quick decisions based on this. GSK are learning how these skills could be adapted to health.

Digital Pill – This one I found fascinating – a digital pill from Proteus who have now linked up with Novartis, that works through the natural electrochemistry of the body and helps monitor how medication is affecting a patient.

Artificial Intelligence – IBM pioneered computer the well known computer Watson that won the game Jeopardy in the US against the best players – highlighting how computers are starting to interpret how humans speak in every day language and how to utilise the power of their problem solving capacities to help make decisions. As an aside, a book by Daniel Kahneman entitled: Thinking Fast and Slow highlighted how technology is already often better than surgeons at making the right decision, but it highlights that humans are not ready for this, we are OK if a human makes a mistake but would are less tolerant if we felt it was a dodgy algorithm!

Incentivisation for lower cost insurance – Lockheed Martin highlighted how they were incentivising staff to get fitter and as a consequent would lower the cost of their health insurance.

David Gibson summarised by highlighting that while these are all the trends, healthcare moves slowly and as long as Doctors, Pharmaceutical companies, health insurance providers, all have competing agendas and are all incentivised for different things, it will take a while for wholesale change. It is clear though that future jobs in the Pharmaceutical sector will be much more closely linked with the trends in technology.

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4 things Alex Ferguson can teach us about business

thumbWritten by Peter Cosgrove

After over 20 years in his role as “boss”, Alex Ferguson hangs up his managerial boots and it is interesting to note that he did it his way and did not listen to a lot of new management views on how to do the job or how to work differently with different generations – here are four things bosses can take from Sir Alex.

1. There is only one boss

Alex Ferguson was not that well liked, not just by the opposition as that is to be expected but even many former players and back room staff. He is very clear that he is there to get the job done and one thing you will hear a lot of in the next few days is the respect people have for him – not to be confused with likeability.

2. Generation Y needs to be handled differently

We are told that Generation Y (those born after 1980) have different needs and expectations to their older counterparts. If you hear from anyone at Manchester United they will tell you Alex never kowtowed to anyone and expected the same basic things from all his footballers regardless of their age. Maybe the best thing he did was ensure he kept hold of mentors  – the likes of Scholes and Giggs who after years under his tutelage became advisors to the younger generation. For those who say the best way to get ahead is to be less loyal and to move around jobs – just look at the players who have stayed with Manchester United – Ryan Giggs’ records will probably never be broken

3. Don’t change a winning team

Alex Ferguson understood that you could never stand still and he was never shy of making brave decisions whether it was Paul McGrath, Eric Cantona or Roy Keane. No one would argue with their talent but he understood that sometimes one player however talented, may have an adverse affect on the squad overall. So Alex re-built his team a number of times and despite everyone highlighting that player for player Manchester City have a far superior side and that players like Cleverly and Jones would not get into the best Mancheter United sides, he has done what he does best – get his team to win – that as he always said “solves everything”, his key KPI – win football matches!

4. The importance of never giving up

There is no team in the history of football so famous for the last minute goal, now coined “Fergie time” and many managers have complained about this over the years. The real point here is that his team never gave up and fought to the last second and every other team knew this and the mythology around Manchester United always scoring late got into the psyche of nearly every other team they played. Just ask Bayern Munich

So before we look at all the new management styles, take a moment to look at Alex Ferguson – command and control management, the one boss, someone who hated losing. He also never let one talent be bigger than the team and someone who did not seem to care what others thought of him – the most successful manager in the history of the game…. possibly, and that is very hard to write for someone who supports Tottenham Hotspur!

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Is Social Media Reducing Workplace Productivity?

businessman checks his phone in the officeWritten by Dave Cullen

In a recent workplace report conducted by Law firm William Fry, it was revealed that Irish employees spend an average of 56 minutes of their working day using social media websites. Although many companies have restricted access to such sites as Facebook, Twitter, Google+ and Pinterest, employees can easily circumvent this by using their mobile phones.

The study revealed that 46% of Irish businesses do not employ a social media policy, which could possibly leave them vulnerable to public scrutiny, litigation, internal issues and abuse. Employees are actively representing the company publicly when engaged in social networks, therefore the employer could be held liable for any acts of harassment, discrimination, bullying or any other potentially damaging public communications.

56% of the employers surveyed revealed that they encourage staff to report negative comments about their company posted on social networks. However, 38% of employees said they would not report such comments about the company they worked for.

There is no doubting that social media has an appropriate use within the workplace. Creative industries and modern IT start-ups depend on it. As a recruitment company, our consultants employ LinkedIn to discover and connect with candidates, and Facebook and Twitter function as powerful job advertising and communications portals. Many businesses incorporate social media websites into their back office functions such as marketing, public relations and IT.

Outside of such roles however, personal social media is a distraction that will reduce productivity of staff when used for non-work related purposes. With an average of almost one hour of work time being lost in Irish workplaces each day, it’s clear that these websites are an expensive distraction. Many employers will encourage staff to act as ambassadors to the organisation and connect with the company Facebook page or Twitter account. The difficult managerial challenge for these employers is in trying to ensure employees remain focused and not distracted by aimless chatter with family, friends and unrelated topics.

An employee of a retail store who is engrossed in their smartphone rather than engaging with the customer who has just walked in is not maximising their productivity, company time or the customer’s experience of the business. The problem with the ubiquity of smartphones and the emergence of the age of perpetual interconnectedness is that in many instances, employees expect to be uninhibited when it comes to their online social lives. Introducing draconian restrictions on social media usage may initially result in employees feeling micromanaged, so it is important that employers provide a social media policy that is flexible and places clear expectations on staff.

Additionally, a one-size-fits-all ban would drastically reduce the potential for employers to leverage social networks as a means to build relationships with their clients and customers and discover new business opportunities. Also, social networks can be vital internal communications tools, allowing departments to keep updated on developments within other areas of the business with an immediacy and personality that email cannot match.

The debate around the effects of social media on workplace productivity for better or worse will no doubt continue to be a hot topic for some time to come. It represents an ever increasing part of our daily lives and has changed the dynamics of how businesses interact and engage with customers. As this trend continues further, employers will need to develop a better sense of the changing online social habits of their customers in order to determine which areas of the business benefit from social media access and which areas don’t.

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Peter Cosgrove talks about the current trends of Recruitment at the NRF Conference 2013

Cpl Director of ICT and NRF President, Peter Cosgrove recently presented the opening keynote talk at the NRF Annual Conference from Citywest Hotel. Peter provided a Global update on recruitment and provided an overview of some of the major trends currently taking place across the industry.

The key takeaways and figures were as follows:

  • 140,000 people employed in the sector
  • Global Turnover of €259 billion
  • Japan and USA are global leaders
  • Europe has 40% of global worldwide sale revenues
  • Of the top 10 staffing companies, many of them have had to diversify their service offering
  • 12.9 million people gained work through recruitment agencies in the US
  • 202,400 people gained employment through recruitment agencies in Ireland, which is punching well above our weight

You can watch Peter’s keynote in full by clicking on the video box below.

 

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FameLab comes to Ireland for the first time

famelab-square-3Written by Judith Moffett

Cpl are proud to sponsor Famelab 2013, the global science communication competition.  Famelab® is an initiative of the Cheltenham Festival in the UK.  The British Council has license to deliver the competition in over 20 countries internationally.  NASA has license to deliver the competition in the USA.  FameLab International is co-produced by Cheltenham Festivals and the British Council. In Ireland, Famelab is managed in partnership by the British Council and Newstalk and is supported by the Science Gallery and CPL Group.

Armed only with their wits and a few props, the top 10 newest voices from the world of science and engineering across Ireland delivered short 3-minute pieces on bizarre and pertinent science concepts on April 10th, 2013 at the Science Gallery.  The presentations were judged by Prof. Luke O’Neill, TCD, Brian Trench, Science Communication Lecturer and Judith Moffett, Manager of Science, Engineering and Supply Chain at Cpl according to FameLab’s golden rule – the 3 Cs: Content, Clarity and Charisma.

The winner, Fergus McAuliffe, won over both the judges and the audience with his presentation on how wood frogs survive their hearts freezing and thawing.  He will go on to represent Ireland at the international Famelab competition at Cheltenham Science Festival in June.   We wish him the best of luck!

See the full Famelab final video on

 

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