Lisa Holt: What is expected of you as a recruiter

Lisa holt what is expected of you as a recruiterWritten by Lisa Holt

Why am I still here after 16 years? It’s very simple to be honest, I absolutely love what I do, and I am never bored. It’s a very exciting job, you are making a significant impact on people’s lives – literally every day you are changing lives. You see, I believe that everyone has talent, nobody is lacking in talent, and it’s what you do with it that counts. I think Cpl offers an opportunity to each person who joins us to tap into that talent and learn and grow as a person. There is nothing more rewarding in this world than to put your heart and soul into your work and then to reap the rewards. It really is up to you.

Each time I see a recruiter struggling I have to be very direct with them and tell them quite simply they need to try harder. Everything they are doing is grand but they need to do more. “Get on the phone” is what I’ll say to them. I have a reputation for driving people mad by telling them to get on the phone. The difference is though, I am not saying it for the craic – I am saying it because it works. Email is a cop out in many respects – it means that we have an easier way to give good or bad or indifferent news – unfortunately this means that we tend to go for the easier option, I do it too, and we all do it. However nothing is more powerful than connecting with people; be it on the phone or face to face so this is a driving factor in the success of a great recruiter. That personal touch is essential.

What is expected of you as a recruiter? Many things some can be taught some have to be built over time, but experience shows me that huge effort when starting out pays off down the line. Success in recruitment is based on developing an attitude of determination and tenacity. It’s about not giving up at the first hurdle. You must be interested in people and care about what happens to them. I cannot underestimate the importance of building a positive relationship with the candidate, which means developing your listening skills, being open to new ideas, being flexible, sharing information and ensuring you keep your client and candidate in the loop. Career success in any business is predicated on being a team player, working hard, not taking shortcuts, following processes and guidelines, and keeping all your promises – recruitment is no different.

Being a recruiter, placing candidates in suitable roles and supply clients with highly skilled personnel is a real privilege. It’s hard work and a long road, but it’s one that is well worth taking.

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