Description:
- Helping customers work systematically through technical problems and help customers understand the features and benefits of new products that best meet their needs.
- Taking ownership of ongoing customer issues from start to successful completion with an emphasis on excellent customer satisfaction
- The technical knowledge to successfully troubleshoot with first call resolution were possible or to know when to escalate to another member of the team.
- Ability to resolve billing and payment queries
- Enjoy the challenges of working with a wide variety of people.
- Have a strong desire to learn continually and grow professionally.
- Are comfortable having their performance measured every day.
- Are driven to master the products they're supporting/offering.
- Are comfortable communicating about technical matters in laymen's terms.
- Want to be part of an exciting, rapidly changing industry.
- Would like to develop their interpersonal skills, technical or sales consulting skills.
- Enjoy tackling tough problems and determining French customers' needs.
- Are comfortable working on a team learning from and supporting others

- Fluent Danish and English

- Customer Service experience

- Interest in New Technology (Smartphone, tablet...)

- Ability to work in a team and to solve problems

If you are interested please contact Gilles on 00353 1 614 6120.