HP is committed to being a world-class provider of customer support through flexibility, hard work and market competitive performance and remuneration. Our customers expect to be served by knowledgeable, courteous, committed, confident and efficient analysts. HP expects employees to adhere to all policies and standards, maintain proficiency in computer technology and support and work pro-actively with co-workers. In return, HP offers industry leading training and development, a competitive salary, unrivalled career opportunities and world-class facilities.

Technical requirements.

A suitable candidate must demonstrate a good working knowledge of current Microsoft desktop operating systems, (Windows XP, Windows Vista, Windows 7), Internet Explorer, WMP and any future releases. Candidate must also have a good working knowledge of personal computers and/or server architecture.

The successful candidate should hold at least one MCP/ MCTS and be ideally studying towards MCITP qualification or similar.

Candidate must have a keen interest in technology with a strong desire to continually learn the latest technologies. A suitable candidate must have a very strong customer orientated focus. Candidate will also have expertise in all of the following:

o Windows XP
o Windows Vista
o Internet Explorer 6/7/8
o Windows Media Player
o Deployment
o Active Directory