Global Learning and Development Manager

Role Description

Job Purpose:

To work in partnership with the business to define capability priorities and lead the execution of agreed L&D projects across the full end to end learning cycle with the ultimate aim of equipping employees with the specific capabilities that enable them to add value and drive competitive advantage for the organisation.

Job Responsibilities:

  • Develop in partnership with aligned L&D Business Partners the required function or site L&D strategy that clearly defines capability priorities aligned to the business agenda

  • Conduct learning needs assessment in collaboration with the business to clearly understand and define the capability gaps utilizing diagnostic processes such as GEMBA, role analysis, focus groups, interviews etc.

  • Work with Business Subject Matter Experts (SME’s) to agree target populations, craft precise learning objectives and clearly define the evaluation mechanisms and measures of success

  • Define the most effective learning mix (i.e. instructor led, e-Learning, blended learning, social learning) for the agreed target audience, applying the 70/20/10 principles and good instructional design within each learning project.

  • Broker resources and/or capabilities across the GL&D function and business to develop agreed solutions i.e. Centre of Excellence support, partnering with business subject matter experts, technical workplace trainers. This includes interfacing with the external supply base where appropriate.

  • Ensure learning & development solutions are developed and deployed using global frameworks, standards, systems and processes.

  • Support the delivery/facilitation of learning & development interventions where appropriate.

  • Ensure the effective delivery & deployment of enterprise/business unit wide solutions and offerings i.e. leadership, business skills curricula within area of responsibility.

  • Support the development, deployment and maintenance of required local capability curricula i.e. technical and compliance curricula.

  • Support the effective development, deployment and embedding of required capability models and frameworks within area of responsibility and ensure these are ultimately aligned to the clients Capability Framework.

  • Coach & advise line managers and employees on the GL&D service offerings, capability standards & their effective application.

  • May lead or manage a small number of learning advisers and learning coordinators.

Experience Required:

  • A background in a GMP enviroment is essential for this role

  • Strong knowledge and experience of the end to end learning process i.e. learning needs assessment, program design & delivery and learning evaluation & assessment.

  • Proven ability to interpret customer needs and translate these into a coherent programme of work

  • Track record of project management skills and expertise across small to medium scale projects. * Experience of leading ‘development’ initiatives i.e. training, coaching, learning initiatives

  • Strong interpersonal, communication and presentation skills.

  • Financial acumen.

  • The ability to work successfully in a fast paced environment with the need to manage constant change. The ability to deal with ambiguity – ready to change gears and plans quickly.

  • Ability to build relationships quickly and credibly.

  • Experience of working within a complex, matrixed environment.

Education Required:

  • Bachelors Degree or equivalent experience
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