Administrator

Role Description

I am currently recruiting for an experienced Administrator, based in Cork.

This will initally be a 6 month contract position, with a view to extension.

Reporting to the Customer Service Manager, the role involves :

  • Processing and managing sales orders
  • Accurately entering, monitor and amend where required, current sales orders to ensure all
    Customer requirements are met
  • To maintain records as appropriate for all sales orders using the storage media provide
  • Raise Credit/Debit notes, Product Return and cancellation authorisations as agreed by the
    Customer Service Manager
  • Monitor and meet the requirements of current Contracts and Agreements to include
    providing a timely alert to all concerned regarding expiry date, price reviews and product
    usage figures
  • Participate in training courses as directed by the Customer Service Manager
  • Respond to routine and technical communications/enquiries from customers and the sales
    force, keeping the Customer Service Manager fully informed
  • Ensure sales office procedures are operated in accordance with company terms
  • To meet the departmental KPI’s and objectives
  • To run the backlog and general housekeeping reports on a weekly/daily basis
  • Other duties as required by Senior Management

Requirements:

  • Good oral and communication kill
  • Office related experience involving communication with Customers
  • Competent in PC skills, ideally in excel / word / outlook and SAP
  • Essential Previous Experience
  • Office related experience involving communication with Customers
  • Ability to work to deadlines and set priorities with demanding workload
  • Organised approach to tasks

For further details on this role please email your cv to aisling.mcsweeney@cpl.ie or apply via the link.

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