Direct Sales Advisor - Personal Or Business

Role Description

Have you got sales experience/Banking experience/Are you APA or QFA Qualified?

This role will created a platform for career progression/transition into other areas of banking

Seeking individuals to join a Direct Sales environment managing all direct sales for new and existing customers.

  • Face to Face
  • Inbound/Outbound Calls
  • Online applications

Will be required to multi-skill across teams and product areas.

Main duties include:

  • Manage an Inbound line adhering to strict AHT target’s while fulfilling the customers requests and identifying any cross sales opportunities.
  • Meet compliance standards for role ensuring full compliance with all internal and external regulatory, operational and administrative procedures
  • Work effectively as part of a team to ensure delivery of excellent customer service and maximise sales opportunities -  engage in feedback sessions in a positive matter
  • Embrace personal development and ensure that required levels of competency are being achieved in line with role expectations - work with your Team Leader to put an IDP in place and to ensure that actions agreed are carried out. Be responsible for your own career and development.
  • Contribute and provide team support where necessary and actively participate in all team meetings actively engage in team meetings to share knowledge and experience with the team. Be aware of your how your behaviour can effect Team Moral
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