Custody Manager

Role Description


  • Monitor and review performance of Daily and monthly Risk and Control Checks, ensuring all workflow controls are implemented to ensure all Custody responsibilities are carried out in accordance with procedures
  • Maintain governance over the responsibilities and deliverables of the team and ensure appropriate oversight in place to mitigate risk and minimise incidents – manage MRI process and handle escalations as needed
  • Ensure effective operating models in place within Custody Operations to achieve operational and cost targets
  • Ensure effective procedures in place to ensure responsibilities and deliverables are performed accurately and in a timely manner and in line with policies and standards
  • Manage the resources and capacity within the custody team
  • Manage talent development and sustainable performance within the team, build in resilience and strength to cope with challenges build in efficiency and optimise performance
  • Manage client relationships and act as an escalation point for issues and matters arising
  • Participate in new client launches to assess impact and operational requirement to support new business and coordinate new client on-boarding with sales and integration
  • Manage Payment Process, including review and authorisation of payments  as well as managing custody trading, portfolio and cash management process for custody clients

Skills and Qualifications


  • Extensive experience in fund services industry, with the majority of experience in Custody and Payments environment. Needs to have proven experience working with various custody products, including Custody trade processing and settlements
  • Demonstrated experience in payment execution environment and have strong technical skills in payment formatting and payment infrastructure and/or
  • Applicant must have ability and desire to work in a busy, high performance environment, managing tight deadlines.
  • Proven Leadership and people management skills is essential
  • Excellent interpersonal skills to develop working relationships with colleagues, clients, other divisions/ offices of the bank and professional intermediaries

Advanced knowledge of Microsoft Excel 

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