CPL HR are delighted to partner with our client, a leader in the Irish energy sector, to recruit for the position of HR Service Delivery Specialist. We now require a passionate and enthusiastic HR professional to join their team to deliver HR service solutions for offices in Dublin and Belfast. Reporting to: Head of HR Operations. Main Responsibilities: • Refine and implement the HR service delivery strategy in order to support the business in the delivery of it's strategic objectives • Ensure the basics of the HR Operations service are delivered accurately, consistently and in a timely fashion. • Manage the implementation of HR policy and contribute to the design of new policy where required • Complete role and job designs and work with external reward experts to determine the appropriate reward mechanisms • Manage relationships with external providers of HR services • Manage procurement processes and assigned budgets • Analyse data and trends, produce KPIs, and make recommendations for change, in particular in relation to compensation and benefits • Prepare papers, presentations and recommendations for the HR leadership team and the business in general • Maintain accurate data and records. • Support talent acquisition in respect of resourcing - conduct competency based interviews with hiring managers • Work proactively with stakeholders across the business to ensure service requirements are successfully implemented in a timely fashion • Implement and maintain modern induction and on boarding practice • Produce relevant and timely management information on progress against Key Performance Indicators • Proactively build and manage relationships with Group Managers as the point of contact for HR service delivery. • Seek and implement process/service improvements including the application of new technologies • Support the performance management and annual reward process • Lead a small team of specialists to deliver on that strategy • Case management where appropriate Knowledge, Skills and Experience Essential: • Demonstrable experience of working within a modern HR organisation • Developed knowledge of HR policies and practices • Excellent interpersonal, communications and organisational skills • Must be service focused and an enthusiastic and positive self-starter • Excellent communications skills with the ability to communicate with all levels across the business and establish relationships quickly • Strong organisational and prioritisation skills • Ability to learn quickly and adapt to changing demands • Ability to work effectively as part of a team in a high pressure professional environment • Developed expertise in Microsoft Word, Excel and PowerPoint Desirable: • Knowledge of HR across both Ireland and N Ireland • Knowledge of CORE HR • Some experience of implementation of reward policy an advantage • Previous experience in leading a team desirable Qualifications: • Primary degree in Business, Commerce, HR or related disciplines • CIPD qualified or working towards same.