Calling for Italian+Portuguese Speakers!

Role Description

Are you looking for a job to utilise your Language skills? Cpl Ireland is currently looking for Bilingual Italian and Portugal speakers for a Customer service role from a leading Fianancial Corp based in South Dublin.

Role:

Provide Customer Service Support in the financial services sector to customers of a global bank, provision of information, resolution of queries, communication with internal customers and handling of complaints. 

  • Providing information on previous payments
  • Provide customers with information on the choice of payment methods
  • Process changes to instructions regarding payment tools

What we are looking for:

  • Fluency in two languages: Italian and Portuguese (verbally and written), Fluent in English is essential
  • Minimum 1 year experience in a customer service environment, preferably in a finance, banking, payments or pensions sector
  • Excellent knowledge of Microsoft Office products
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