Supplier Quality Manager

Role Description

The main focus of this role will be management of the development & implementation of Supplier Quality related initiatives through high-level compliance and conformity management, required process improvements, utilising Core Quality Tools and techniques in order to support and fulfil the requirements of clients internal and external customers.

Key Duties:

  • Manage and oversee all Supplier Quality engineering activities to achieve internal and external customers requirements; establish, meet and track all departmental objectives by leading, allocating and developing team resources.
  • Manage department performance by reviewing Key Performance Indicators (KPIs), while checking work, tracking progress, enforcing company policy, training and motivating employees.
  • Champion individual and team efforts and aid in the development of professionals, to achieve individual leadership/accountability to company goals and objectives.
  • Build and communicate action plans, manage them actively and establishes a routine reporting structure within the organization at all levels.
  • Supports the team in correct application of the ST Supplier Selection Process, working with Purchasing to select and develop suppliers through regular assessment and plant visitations. Lead and/or participate in proactive and early involvement initiatives.
  • Ensure permanent supplier efficiency analysis through monthly Key Performance Indicators (KPIs) reviews, in conjunction with the Supplier Quality Manager Europe. Support, develop, implement and close loop on supplier improvement plans.
  • Initiate supplier-related problem solving by 8D's, to address non-conformance, delivery problems, warranty cases and/or other performance issues as necessary; drive containment activities, communicate with the relevant internal/external contacts and ensure timely closure and effectiveness.
  • Direct contact of our Customers in case of Supplier Non- performance or required Continuous Improvement activities
  • Support processing and disposition of supplier non-conformances and initiate supplier charge backs to recover costs associated with poor supplier performance.
  • Conduct supplier manufacturing capability assessments as appropriate and develop action plans to close gaps.

Essential Criteria:

  • Bachelor degree in Electrical/Electronic Engineering
  • Must have 5+ years experience within Semiconductor, Automotive or Aerospace manufacturing
  • Must have previous work experience in a Semiconductor manufacturing facility and an understanding of front end (FAB); back end (Packaging) and testing activities
  • Knowledge of failure analysis techniques for electronic parts.
  • Must have 3+ years of experience in handling non-conforming parts and analysing corrective actions: 8D; 5 Why; Look Across.
  • Must have with 3+ years of experience in auditing (VDA 6.3 and/or ISO 9001/ IATF 16949).
  • Extensive knowledge of the Core Quality Tools, 8D- 5 Whys, LEAN manufacturing, Pareto data analysis, etc.
  • Flexibility to travel on company business (up to 40% of work time)
  • Valid Car driving licence.
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