IT Service Project Co-ordinator

Role Description

IT Service Project Co-ordinator, Telecommunications, Eastpoint Business Park Dublin €38K + Benefits 

Our client is looking for a natural IT Service Project Co-ordinator, with a spark, who can get to grips and learn about how they deliver a wide portfolio of Business Telecommunications products such as fixed line, WiFi, Radio and data connectivity solutions and have the capacity to multitask on multiple projects within the Business Service Delivery functions.

In general, the individual will be responsible for delivering Business customer solutions to the highest industry standards with specific focus on delivering an excellent customer experience and project delivery at all times. 

Specific Tasks/ Duties:

  • Act as primary point of contact once project has been assigned and ensure high levels of customer satisfaction are maintained. 
  • Liaise directly with customers throughout the lifecycle of the project delivery ensuring excellent communications and customer experience. 
  • Liaise with management companies and Landlords in securing the necessary way-leave applications.
  • Liaise with the engineering teams to plan installs and agree dates.
  • Liaise with the planning department in the co-ordination with 3rd party construction and cabling contractors.
  • Work closely with the presales team to understand what the customer requirements are and ensure we deliver and exceed expectations.

This is a fantastic opportunity so don’t delay apply now! 

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