19th July 2018

Are you looking for a new challenge, or know someone who is? Whatever stage of your career, Cpl may have the perfect job opportunity for you.



We are working with one of Ireland’s leading banks and are offering people who have passion for customer service:
  • Long term career opportunities
  • Short term contract jobs
  • Full-time, part-time & flexible working hour roles
These customer service bank jobs, at the heart and focus of the business, are based in Dublin & Kilkenny.

Full training will be provided, with perks including a generous starting salary, salary increases as you pass exams and excellent on-site facilities. The perfect opportunity to start a career in banking or customer service for anyone with excellent communication and people skills. 

What does the job involve?

  • Providing best in class customer care and providing clear solutions to inbound customer queries
  • Promoting the brand’s strategy consistently and effectively to transition customers across to the online and phone banking platforms.
  • Perform and approach your role to the standards expected of leading contact centre standards
  • Have a strong and developed knowledge of products, services and digital offering
  • Positively contribute to your team by actively engaging in team meetings and culture

Benefits available 

  • Excellent entry salary with increments as you pass exams
  • Full On-site Training – consistent after initial training period
  • ‚Äč360 supports to pursue Professional Exams including all fees
  • Great location & on-site facilities
  • Great colleagues & management
These roles will provide full 360 support to you; You will have full on-site training, and on-going support to develop yourself. This is an environment where the customer is the focus, and as an employee you will be central to that delivery.

Requirements

  • Believe in the importance of the customer
  • Be proud of your experience, and your ability to communicate and build rapport
  • Be a valued colleague and team member,
  • Hold a Level 8 Degree, OR a Leaving cert or (International equivalent) with minimum English & Maths

How to apply

For more details on these customer service jobs, including a full job description, please send your CV to Ross Taylor or Louise O’Kane today.

Ross Taylor Ross.Taylor@cpl.ie | 01-6146145
Louise O’Kane Louise.okane@cpl.ie | 01-6146045

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